855-757-7372 To receive Replacement Equipment you must notify Comcast within thirty (30) days of the date of purchase by calling 855-757-7372 and following the return procedures provided when you call. THERE IS NO ASSURANCE, REPRESENTATION, OR GUARANTEE THAT ANY REPLACEMENT EQUIPMENT WILL BE IDENTICAL.
What is the 1 800 number to Xfinity?
Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information.
How do I refill my Comcast Prepaid Internet?
Making a Prepaid Refill Payment Visit xfinityprepaid.com. Click the Refill tab. Choose the type of service you want to refill and click Login to My Account. ... Enter the phone number associated with your account and your eight-digit Security PIN, then click Log in. For Prepaid Internet, you'll see your account status on the Summary dashboard. More items...
Can I get Xfinity prepaid If I owe them money?
Get Xfinity Prepaid Cable Internet for only $45 a month with NO CONTRACT! Even if you owe a balance to Comcast, you still could be eligible for this amazing offer. Contact us today to find out if you qualify for this great deal. No Overages, No Surcharges, Just Savings!
How long does Xfinity Prepaid take to activate?
48 hours How do I activate my account? If you purchased your Prepaid Starter Kit in a retail store, please wait 48 hours after purchasing before attempting to activate your service at xfinityprepaid.net. If you purchased your Prepaid Starter Kit online or by phone, when it arrives, please visit xfinityprepaid.net to activate.
Does Xfinity have 24 hour customer service?
Chat with Xfinity Get 24/7 help with any questions you have.
What phone number is 800 266 2278?
800-266-2278: Comcast Customer Service It made calls an estimated 14 million times. Jul 6, 2018
How can I get Comcast to lower my bill?
Here are five easy ways to lower your Xfinity bill: Choose a TV package with fewer channels. Lower your internet speed. Stop going over your data cap. Get rid of rental equipment. Negotiate your monthly cost. Dec 8, 2020
Is Xfinity prepaid worth it?
Xfinity prepaid internet provides high-speed internet up to 20 Mbps, and is the best choice for online gamers and watch online TV shows. ... Prepaid instant TV has on-demand shows always on the go. This offer comes only at $45 for 30 days. Along with one-time payment that needs to be paid for modem.
How Fast Is Comcast Prepaid Internet?
20 Mbps Xfinity Prepaid Internet service offers up to 20 Mbps of download speed and up to 1 Mbps of upload speed.
How do I get Xfinity prepaid TV?
If you want to access Prepaid Instant TV from your devices, download the Xfinity Stream app onto those devices. Android devices: Download from the Google Play Store. Apple devices: Download from the Apple App Store.
Does Xfinity prepaid have a data cap?
Surely you can get unlimited data because there is Xfinity prepaid internet unlimited. ... The user who need more than 1 terabyte of data per month and doesn't want to pay for overages, Xfinity offers an unlimited data option. The cost of this unlimited data plan stands at $50 per month.
How many devices can you connect to Xfinity Prepaid Internet?
10 devices You can register up to 10 devices on your account to access Xfinity WiFi hotspots. To remove or rename the devices with access to WiFi hotspots, visit your personal list of Xfinity WiFi Hotspot Connected Devices and sign in to your account.
Is Xfinity prepaid Internet fast?
Xfinity Prepaid Internet service offers up to 20 Mbps of download speed and up to 1 Mbps of upload speed. Actual speeds may vary and are not guaranteed.
How long will Comcast let you go without paying your bill?
two weeks If you don't pay your Xfinity bill on time, the company charges a $10 fee. There is a grace period of up to two weeks before you'll see any interruption of service, but the late fee goes into effect immediately. If you're in a pinch, it's worth calling in to see if you can get an extended grace period.
What happens if you dont pay Xfinity bill?
If you don't make a payment within 5 days, this plan will be cancelled, and your service will be interrupted. If you don't pay your regular monthly charges, it'll cancel this repayment plan and result in service interruptions.
Who has the best prepaid Internet service?
And the best part is that if your situation changes, you can always change your mind with one of these no-contract internet plans. $70.00/mo. $39.99/mo. $45.00/mo. ... Which no-contract internet plan is best? Best availability Plan Xfinity Prepaid Internet Download speed 20 Mbps Get it See plan 2 more rows • Feb 17, 2021
Can I pick up Xfinity self install kit?
DIY is no big deal with our handy Self-Install Kit. It's quick. Your X1 Self-Install Kit should arrive via UPS within five business days of your order. Or simply pick one up from your nearest Xfinity Store.
Do I need to call Comcast to activate my modem?
Self-Activation is available online. There is no need to call Comcast. If you need a new XFINITY modem, you can find one for your needs here.
How do I activate my prepaid WiFi?
To activate the device, download the Globe At Home app via the Google Play Store for Android or the App Store for iOS. Once installed, enter the Home Prepaid WiFi number found at the back of your modem device. This instantly activates your modem. Sep 8, 2020
How do I get a live person at Comcast?
How to Get a Live Rep With Comcast Customer Service Call Comcast at (800) 266-2278. ... Push ""#"" when given the choice of automated menu options. ... Choose the department in which you want to speak to a live representative. ... Wait patiently on hold while the system connects you with a live rep.
What is the cheapest Xfinity package?
Cheapest Xfinity plan: Central US Xfinity's Performance Starter is clearly the cheapest option if you just want to pay the lowest price and don't care for that much internet speed. Feb 8, 2021
Is Comcast the same as Xfinity?
Comcast and Xfinity: the same but different. ... Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal).
How do you talk to customer service you want?
9 Ways to Get Exactly What You Want From Customer Service Treat Your CSR Like a Friend. ... Say “We” as Much as Possible. ... Get Them Saying Yes, Yes, Yes. ... Ask Them for Their Opinion. ... Be 100% Prepared. ... Call at the Best Time. ... If You Need to, Take Things Up a Level. ... Mention You Might Take Your Business Elsewhere. More items... • Dec 23, 2013
How do I write to Comcast?
How do I stop 800 service calls?
The national Do Not Call list protects landline and wireless phone numbers. You can register your numbers on the national Do Not Call list at no cost by calling 1-888-382-1222 (voice) or 1-866-290-4236 (TTY). You must call from the phone number you wish to register.
Does Comcast offer deals for existing customers?
Xfinity offers many promotions for new customers, which are also available for the existing customers as well. Some of the promotions for existing customers include free or discounted equipment upgrades, free package upgrades, and savings on bundled packages.
Why is my Xfinity bill so high?
If your monthly bill is higher than usual, checking for errors is one of the options to find out why. ... Check for services you didn't receive. See if there are services you don't recognize. Call the Comcast's/Xfinity's billing department (1-800-934-6489) to clarify any mistakes.
Why is Comcast so bad?
This is really why Comcast service is so bad: They are a culture that focuses on profits not customer happiness. Training and hiring is very poor, which leads to poor experiences. The hardware and software is out of date and breaks down frequently.
Why is my Xfinity prepaid internet so slow?
One of the biggest causes of slow Internet is a bad modem. Modem age plays a big factor in this. ... Your modem has to be built to handle the Internet plan you want. If your modem is properly outfitted for your Internet capacity, the issue may be the router. Jan 12, 2016
Can you use Xfinity prepaid anywhere?
Comcast today announced that Xfinity Prepaid Internet Service is now available everywhere within the company's service area. ... The Xfinity Internet service comes without a credit check or annual contract and is available online, at select Xfinity stores and participating Boost Mobile retail locations. Mar 30, 2017
Is 20 MBps fast enough?
Often fast enough to stream a 720p high-definition video, and it's possible to download some videos within about 20 minutes at this speed. ... 10-20 mbps: More appropriate for a "super user" who wants a reliable experience to stream content and/or make fast downloads. Jul 1, 2015
Can I buy WiFi at Walmart?
Customers can buy Internet on the Go service with refill, credit or debit cards in increments of $10 for 100 MB, $25 for 500 MB or $45 for 1 GB and use this bandwidth as quickly or as gradually as they want. Online automatic refills are also available for $20 for 450 MB. Jun 20, 2012
Is 20 Mbps enough for Netflix?
Netflix recommends a 3 Mbps connection for one standard-quality stream and 5 Mbps for a high-definition stream. Two simultaneous HD quality streams would need around 10 Mbps, and so on. ... However, downloading a video game or other huge file takes lots of bandwidth. Jan 11, 2017
Who sells Xfinity Prepaid Internet?
Xfinity Prepaid Internet Starter Kit - Walmart.com - Walmart.com.
What is xfinity prepaid instant TV?
Prepaid Instant TV is cord-free, pay in advance streaming. No annual contract. No additional equipment. No hidden fees.
Can you get prepaid WIFI?
Prepaid internet is where you pay for the internet service before you use it. With StraightUp Internet, you prepay for 1 month at a time - $50 flat fee with no hidden fees. Prepaid internet is similar to prepaid calling cards or cell phones.
Is Xfinity unlimited data really unlimited?
No Limit to Data Usage Data usage is Unlimited when enrolling in this plan. The Unlimited Data Option is available for all non-Internet Essentials and non-Internet Essentials Partnership Program customers for an additional $30 per month. This fee is independent from your actual data usage.
Will Comcast remove data cap?
not implement any data caps for low-income customers enrolled in Comcast's Internet Essentials discount internet program for the rest of 2021; ... delay any overlimit fees until July, which will first be seen on customers' August bills; more prominently disclose the fact Comcast has a data cap in its marketing materials.
Does Xfinity have a data cap 2020?
On Tuesday, Comcast announced it will roll out its 1.2 terabyte Wi-Fi data plan to all remaining Xfinity customers as of Jan. 1, 2021. ... According to an explainer on Xfinity's website, users who go over the 1.2 TB cap will automatically receive blocks of 50 GB of extra data for $10 each. Nov 25, 2020
Can I use my own modem with Xfinity prepaid?
You can't. You have to buy the Tg862g to use prepaid services. Feb 13, 2021
How can I check to see if someone is using my WIFI?
If you only have a few Wi-Fi devices in your house, you may want to unplug or turn them all off and then watch the wireless signal light on your router. If the light continues to flicker, someone else is using your Wi-Fi. Feb 5, 2021
How can I make my Xfinity prepaid WiFi faster?
Improving WiFi Network Performance Check Gateway/Router Placement. ... Regularly Restart Your Equipment. ... Confirm Your WiFi Network. ... Use a Single WiFi Name for Your Xfinity Home Network. ... Connect High-Bandwidth Devices via Ethernet. ... Check Bridge Mode and Antennae for Third-Party Routers. ... Consider a Different Speed Option. More items...
How is xfinity Prepaid Internet?
Xfinity Prepaid Internet uses the same cable network as their standard service and a refurbished Xfinity gateway router. To get started, new customers pay for the Xfinity Prepaid Starter Kit and first 30 days of service upfront, then can “refill” their service in seven or 30-day increments thereafter. Jan 11, 2021
Do late Comcast Payments Affect Credit Score?
Cable TV, phone, and other utility bills usually aren't reported to credit bureaus or reflected in your credit score. However, if you are seriously delinquent in paying your cable bill, that may show up on your credit report.
How long does it take for Comcast to restore service?
approximately one hour Xfinity TV and Xfinity Internet services take approximately one hour to restore.
How long does it take for WIFI to turn back on after payment?
If the internet bill is not paid after the expiration date, it may take 3 to 5 business days for your internet to be turned back on. Apr 17, 2018
What happens if I don't pay a phone bill?
If you don't pay your mobile phone contract, your account will go into arrears. Your mobile provider could cut your phone off so you're unable to make or receive calls. If you don't take steps to deal with the debt, your account will default and the contract will be cancelled. ... Disconnecting the mobile phone.
What if I stop paying my phone bill?
If you do not pay your bill, it will show up on your credit report and your debt will fall into collections. From then on, your service will be stopped, collectors will contact you and try to get the debt paid back.
Is there a fee to cancel Comcast?
Comcast/Xfinity impose a fee to cancel your subscription before the contract ends. The fee is $10/month for the remaining months of the contract. For instance, if you cancel your subscription with 9 months remaining, Comcast will charge you $90 early termination fee. Jul 2, 2019
What's the cheapest cell phone plan with unlimited everything?
Here are some of the cheapest phone plans with unlimited everything. Boost. Boost offers an unlimited plan in three tiers, the cheapest of which comes with standard definition streaming, a 12GB hotspot, and a six-month Tidal music subscription. ... Metro by T-Mobile. ... TextNow. ... Cricket Wireless. Mar 5, 2020
Who has the best prepaid unlimited plan?
Compare the Best Unlimited Prepaid Plans Plan Best For Learn More Visible $40 Unlimited Plan Overall $40/month US Mobile Unlimited Talk, Text and Data Priority Data $40/month Simple Mobile Unlimited Two+ lines $45/month Boost Unlimited Plus Plan Hotspot data $60/month 1 more row
Who has Internet for $10 a month?
AT&T, Cox, Mediacom, and Xfinity from Comcast all offer low-income internet for about $10 per month. You'll need to qualify for your internet provider's specified government assistance programs to get these deals. Oct 29, 2020
How hard is it to self install Xfinity?
Is Comcast Xfinity self-installation easy? Installing your Xfinity service on your own takes about 30 minutes or less. All you'll need to do is connect a coaxial cable from the outlet in your wall to your cable TV box or Xfinity modem. After that, you'll connect your cable box to your TV and your modem to your router. Dec 14, 2020
Can you install Xfinity yourself?
Comcast offers a variety of options to self-install your services. Each Getting Started Kit comes with everything you need to quickly and easily set up your devices and activate your services.
Does Comcast replace remotes for free?
Need a new remote? We can provide a new one at no charge.
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